General Contractor Return & Cancellation Policy

1. Deposits & Payments

•A non-refundable deposit of 25% of the total contract price is required to secure scheduling and cover initial project planning.

•Payments made toward completed phases of work are non-refundable once that phase is finished.

⸻

2. Materials & Supplies

•Materials special-ordered or customized for the project are non-returnable and non-refundable.

•Standard stock items may be returned at the supplier’s discretion, but the client will be responsible for any restocking fees or return charges.

⸻

3. Labor & Services

•Once work has begun, labor charges are non-refundable, even if the client chooses to cancel the project.

•If work has not started, cancellation may be allowed with a deduction for administrative costs and any purchased materials.

⸻

4. Cancellations

•Clients may cancel the contract within 3 business days of signing without penalty, as permitted under state law (if applicable).

•After the 3-day cancellation window, cancellations will result in forfeiture of the deposit and reimbursement for any costs already incurred.

⸻

5. Warranty & Workmanship Guarantee

•All work is guaranteed to be free from defects in workmanship for a period of six months from the date of project completion.

•This warranty does not cover damage due to misuse, neglect, or alterations by others.

⸻

6. Dispute Resolution

•In the event of a disagreement, both parties agree to first attempt resolution through direct communication.

•If unresolved, disputes will be handled according to the terms of the contract and governing state law.